Shipping Policy

Shipping Policy

1. Order Processing

2. Shipping & Delivery Timeline

3. Shipping Locations

4. Shipping Charges

5. Delivery Partners

6. Delays & Non-Delivery

7. Damaged or Incorrect Products

8. Order Cancellations Related to Shipping

9. Razorpay Payment Gateway

10. Contact Information

Introduction

Thank you for shopping with Niximist.
This Shipping Policy describes how orders for our skincare products are processed and delivered after successful payment on our website.

By placing an order, you agree to this Shipping Policy.

1. Order Processing

  • All orders are processed after successful payment confirmation via Razorpay.
  • Orders are usually processed within 1–3 business days (excluding Sundays and public holidays).
  • Once the order is processed, it is handed over to our delivery partner.

2. Shipping & Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on your location.
  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

3. Shipping Locations

  • Currently, Niximist ships products across India.
  • International shipping is not available at the moment.

4. Shipping Charges

  • Shipping charges (if applicable) are clearly mentioned at checkout before payment.
  • Any free shipping offers will be clearly communicated on the website.

5. Delivery Partners

  • Orders are shipped through trusted third-party courier services.
  • Tracking details (if available) will be shared via email or SMS after dispatch.

6. Delays & Non-Delivery

Delivery may be delayed due to:

  • Incorrect or incomplete shipping address
  • Unavailability of the recipient
  • Courier service issues beyond our control

Niximist will not be responsible for delays caused by incorrect customer information.

7. Damaged or Incorrect Products

If you receive:

  • A damaged product
  • A wrong product

Please contact us within 48 hours of delivery with:

  • Order ID
  • Clear images of the product and packaging

We will review the issue and take appropriate action as per our Refund & Cancellation Policy.

8. Order Cancellations Related to Shipping

  • Orders once dispatched cannot be cancelled.
  • Cancellation requests before dispatch may be considered as per our Refund & Cancellation Policy.

9. Razorpay Payment Gateway

All payments on Niximist are processed securely through Razorpay.
Orders are shipped only after successful payment confirmation.

10. Contact Information

For any shipping-related queries, please contact us:

Website Name: Niximist
Email: info@niximist.com
Phone: +91 9084498731
Website URL: https://niximist.com/

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